Work at Wahoo

Work at Wahoo

Open Positions

At Wahoo, our employees call themselves Wahooligans. To be a Wahooligan means to be driven by the purpose of building the better athlete in all of us. It means to be inspired by the vision of being THE global leader in smart fitness and training. It means operating by a core set of values that include challenging the status quo, supporting each other, doing the right thing, taking ownership of your work and having fun.

Wahooligans have been completely transforming the way endurance athletes train since we launched the first smart trainer for cyclists in 2013, the KICKR. We didn’t stop innovating there though. In 2016, we launched the first app-enabled GPS bike computer, the ELEMNT. In 2018, we launched the first indoor grade simulator, the CLIMB. In 2019, we launched the KICKR Bike, arguably the most innovative bike simulator on the planet. Then in 2020, we broke into the multisport endurance space with the first GPS watch with touchless transitions, the RIVAL. We do not plan on stopping there, and we need great people to join us as we continue to transform the training experience. As a company that is constantly innovating, we need to hire great people and often ask them to do things that push them out of their comfort zone. After all, as Wahooligans, we find comfort in discomfort. If you are up for that kind of challenge, we invite you to keep reading.

Amazon Global eCommerce Manager

Department: Sales

Location: Wahoo HQ (Atlanta, GA)

Reports to: Head of Sales, Americas and APAC

As the E-commerce Manager focusing on Amazon Global 1P, you will harness your expertise to strategize, manage operations, and spearhead business development within Amazon's first-party platform. This pivotal role demands not only a strategic and analytical mindset but also a hands-on approach to driving growth and optimizing our presence across global markets. You will be instrumental in crafting and executing a comprehensive growth strategy, managing all aspects of the business from pricing and P&L to SEO, SEM, and supply chain logistics. We are looking for a candidate who thrives in a dynamic, fast-paced global environment and is proficient in working with geographically dispersed teams across sales, supply chain, finance, and customer service to achieve outstanding results.

Are you excited about the challenge of leading Wahoo’s Amazon eCommerce strategy? Then throw your name in the ring!

    In this role, you will:

  • Develop and implement a long-term growth strategy across multiple categories on Amazon.com.
  • Own P&L, pricing, forecasting, financial operations, logistics, demand generation, SEO, SEM, onsite merchandising, and retail media across 10 international markets.
  • Develop analytics around Wahoo’s Amazon retail business, informing immediate go to market entry strategy and driving insights about incremental opportunities within categories the company competes.
  • Forge and maintain strategic partnerships with Amazon Vendor Management, including facilitating weekly meetings, quarterly reviews, on-site visits, and promotional planning, ensuring consistent leverage, and preserving favorable margin conditions.
  • Collaborate with product marketing teams and external creative resources to manage brand stores and product detail pages, including A+ enhanced content, titles, bullet points, product descriptions, images, and videos, to enhance click-through-rates and conversion.
  • Implement dynamic retail media strategies (AMS), utilizing analytics and optimization tools for market research, digital shelf optimization, and retail media campaign management.
  • Implement and monitor EDI integration with ERP systems to streamline data management and supply chain processes, reduce manual data entry errors, and improve operational efficiency.
  • Conduct financial data audits and root cause analysis on chargebacks and shortages to address operational inefficiencies, implementing corrective actions to minimize losses and improve compliance.
  • Monitor online reseller channels using scraping tools for real-time availability and pricing data. Manage Amazon brand registry, outbound serial capture, and mystery buys to further address unauthorized resellers, MAP violations, counterfeits, and patent infringements.

    We’d love to hear from you if the following describes you:

  • 5+ years of experience in brand management, channel management, and business development with Amazon
  • Strong skills in data analysis and visualization using Tableau, PowerBI, Excel, and Google Sheets
  • Expert knowledge of digital marketing, digital shelf optimization, SEO, CRO, keyword research
  • Experience in sales and operations planning (S&OP), forecasting, logistics, project management
  • Experience in Amazon Retail including Paid Ads (AMS), (1P) Vendor Central, (3P) Seller Central, A+ Content
  • Experience using project management and collaboration platforms such as Slack, Asana, Jira, Confluence, Hangouts and Teams
  • Experience in ERP, EDI and API (Amazon Vendor Central, Netsuite, Celigo, Commercehub, SPS Commerce)
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Sr. UX Designer

Department: Product Design

Location: Atlanta, GA preferred

Reports to: Head of Product Design

We’re looking for a Senior Product Designer with strong UX research skills to help us create the next generation of Wahoo’s user experience across our ecosystem of physical & digital products. The ideal candidate for this role has a passion for finding solutions that allow people to intuitively use our products. You will be skilled at each stage of the design process but always focused on the needs of the customer. In this role you will need to work with other designers, product managers, and software developers and will use UX research to ensure the team makes informed decisions.

Are you excited about the challenge of developing world-class user experiences for endurance athletes? Then throw your name in the ring!

    In this role, you will:

  • Collaborate with cross-functional teams and turn your insights into delightful products in a creative environment that requires great communication skills and the ability to execute a creative vision.
  • Set design requirements based on information from product requirements, user research, and collaboration with the engineering team
  • Plan and scope design efforts.
  • Identify new product improvement opportunities.
  • Create prototypes to catch design weaknesses and perform usability testing.
  • Stay up to date on current industry trends and market conditions.
  • Lead UX Research Initiatives by driving user research efforts throughout the product development lifecycle, from concept ideation to post-launch analysis.
  • Conduct qualitative and quantitative research to deeply understand user needs, behaviors, and pain points.
  • Develop and implement robust processes for integrating user research into the early stages of product development.
  • Work closely with cross-functional teams to ensure that user insights inform decision-making from project initiation.
  • Provide insights and incorporate feedback into product designs.
  • Advocate for cyclists, runners, and multi-sport Athletes.
  • Coordinate with other design team members to ensure a cohesive experience flows across all products & touchpoints of our ecosystem.
  • Modify and revise existing designs to meet user feedback and changing customer preferences.
  • Support high standards of design and product quality.
  • Work hand-in-hand with engineers to ensure design intent is maintained & projects keep moving on schedule.
  • Recommend new tools and technologies by staying abreast of the latest trends and techniques.
  • Present product design ideas to cross-functional teams and senior leadership.

    We’d love to hear from you if the following describes you:

  • Proven experience in all phases of the design process including user research, Information Architecture, wireframing, prototyping, visual design, interaction design, and usability testing.
  • An intuitive eye for customer needs beyond the obvious.
  • Creative problem-solving skills & excellent attention to detail.
  • 5+ years of professional work experience as a UX/UI designer, digital designer, product designer, or similar role.
  • Experience collaborating with cross-functional team members.
  • Experience collecting and interpreting both qualitative and quantitative research data.
  • A well-rounded portfolio of iterative design work, demonstrating a strong understanding of objectives, and showing successful outcomes from concept to delivery to customer impact.
  • Proficiency in Figma, JIRA, Maze, and other design tools.
  • Experience designing for iOS & Android platforms.
  • Experience working with hardware or integrated systems would be a bonus.
  • A passion for Endurance sports.
  • Ability to work with design systems and streamline workflows with software engineers.
  • Experience working in an agile environment.
  • Ability to effectively communicate and justify design concepts when collaborating with a team.
  • A passion for design, not satisfied with the status quo, and always thinking of ways to improve the look & feel of Wahoo’s digital UX.
  • Motivated, creative personality, willing to “own it”, & do what’s best for Wahoo & our athletes.
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